PATIENT GUIDE

A team of patient liaisons is available to help patients and visitors with any questions, concerns or special requests that may arise during their hospital stay. A liaison is available 24/7 at 713.441.4100.

Regardless of your religion or faith, Houston Methodist’s Department of Spiritual Care and Values Integration strives to provide you with resources to fulfill your spiritual needs while in the hospital. Our staff chaplains, volunteer lay ministers, Catholic Eucharistic ministers and volunteers work together to offer 24/7 spiritual support and resources, including Bibles (in English, Spanish and additional languages), other sacred texts, prayer, bereavement support and more. You can also find additional resources in your iPad on the home page by clicking the icon of the praying hands. 

Our chapel and other sacred spaces are open 24/7. Please see the campus map for locations. If you have an urgent need, call your nurse or the hospital operator and ask for the on-call chaplain. You may also call 713.441.2381.

Volunteers are a key part of our hospital. They contribute their time, talent, and dedication to help you have a more pleasant stay. Our volunteers share the common goals of providing outstanding patient service and meeting the needs of the people we serve. During your stay at the hospital, you may encounter a volunteer who will be happy to assist you, so let them know if they can help.

Most volunteer programs are accessible Monday through Friday, 8 a.m. to 5 p.m. Some include after hours from 5 to 9 p.m. and weekends.

For more information or to find out how our volunteers can help you, visit houstonmethodist.org/volunteer or call 713.441.3360.

Houston Methodist offers a restaurant style menu which offers plenty of variety and daily specials. With paperless menus and electronic ordering through our "Host/Hostess" bedside menu entry or the MyChart Let's Eat app, Houston Methodist is ready to serve you. Food arrival time is approximately 45 minutes and a full-time dietitian is available to help meet special nutritional needs.

Guest trays are available for visitors for $12 per meal and will be delivered to your room. Please note that guest trays are not permitted in any intensive care unit (ICU).

If you have any questions or concerns, please call the patient food services team at 713.441.2500.

We provide clinical, research and educational support to optimize drug therapy and promote wellness for patients. Services are available to health care professionals and the general public. We answer patient specific and general inquiries regarding all aspects of medication use, providing accurate, current and unbiased drug information in the support of rational drug therapy.

For more information, please call 713.441.4190. Hours of operation are Monday through Friday, 8 a.m. to 5 p.m. Please leave a message, and your call will be returned by the next business day.

Advance directives are legal documents that allow you to explain and share your wishes for medical treatment to your family, health care professionals and other key people in your life. These directives are sometimes called living wills, medical powers of attorney, or durable powers of attorney for health care. A reasonable effort will be made to obtain copies of your advance directives. We will also assist you to write or revise advance directives, if needed. Advance directives do not affect your access to care, treatment or services.

Let a member of your health care team know if you would like additional information or assistance creating advance directives. You may also visit houstonmethodist.org/advance-directives to learn more.