Patient & Visitor Resources at Houston Methodist Hospital
At Houston Methodist Hospital, we believe in putting you first. That’s why we’ve created a beautiful, state-of-the-art health care facility to best serve you and your family. Our services are offered in a warm, healing environment designed with you in mind. Our healing garden provides outdoor green space for sitting, meditation and prayer. The space is located on the first floor, between Dunn and Fondren Towers. Pianists perform in the Crain Garden 9 a.m. – 5 p.m. most days of the week.
Patient Resources
From online pre-registration to answering questions about insurance, we provide the resources you need to make your visit with us comfortable and convenient:
- Register for your visit
- Pay your bill
- Access test results (MyChart)
- Request medical records
- Insurance
- Billing – other service providers
- Patient policies and rights
- Resources for out-of-town patients
- Review our Notice of Privacy Practices (In Spanish)
For more information about our visitation policy, please see our Patient Guide.
Visitor Information
We understand how important family and friends are to a patient’s healing. In each room, we’ve provided furniture that transitions into a bed, and the patient’s nurse can provide a pillow and blanket for a visitor who wishes to spend the night.
- Directions to our hospital
- Campus map
- Amenities & services
- Parking
- Blood Donation
- Spiritual care – For your spiritual needs, a chaplain is available 24 hours a day, and our beautiful chapel is always open.
Dining
We provide on-campus dining options for patients and visitors at a variety of locations:
Dunn Tower:
- Fannin Street Café (serves Starbucks) – Floor 1
Hours: 6 a.m. – 6 p.m., Monday – Friday, 6:30 – 10 a.m., Saturday and Sunday - The MarketPlace (cafeteria), Floor 1
Hours: 6:30 a.m. – 8 p.m. daily, 11 p.m. – 3 a.m., Monday – Friday
Outpatient Center
- Blue Water Café, Floor 2
Hours: 6:30 a.m. – 2 p.m., Monday – Friday - Blue Water Espresso Bar, Floor 2
Hours: 6:30 a.m. – 4 p.m., Monday – Friday
Scurlock Tower
- Blackwater Coffee Roasters, Floor 2
Hours: 6:30 a.m. - 4 p.m., Monday – Friday, 7:30 - 11:30 a.m., Saturday - The French Corner, Floor 2
Hours: 6:30 a.m. - 5 p.m., Monday – Thursday, 6:30 a.m. - 4 p.m., Friday - Miller's Café, Floor 1
Hours: 10 a.m. - 6 p.m., Monday – Friday, 10 a.m. - 3 p.m., Saturday - Poblano's Restaurant, Floor 1
Hours: 7 a.m. - 3 p.m., Monday – Friday
Smith Tower
- Alonti Café, Floor 2
Hours: 6 a.m. - 5 p.m., Monday – Friday
Walter Tower
- Einstein Bros. Bagels, Floor 1
Hours: 6 a.m. - 2 p.m., Monday – Friday, 6 a.m. - 10 a.m., Saturday and Sunday
- Texas Sky Café, Floor 2
Hours: 6:30 a.m. - 4 p.m., Monday – Friday
Gift Shops
We offer five gift shops where you can purchase gifts, flowers, home décor, greeting cards, books, newspapers and seasonal merchandise.
- Wildflowers Family of Florists, Scurlock Tower, Floor 2
- Houston Methodist Auxiliary Gift Shop, Dunn Tower, Floor 1, 713.441.4400
- Walgreens Pharmacy, Scurlock Tower,Floor 2
- The Jewel Box, Smith Tower, Floor 2, 713.797.9700
- Online Gift Shop – Same day delivery