PATIENT GUIDE
Guest Relations
Spiritual Care
Regardless of your religion or faith, Houston Methodist’s Department of Spiritual Care and Values Integration strives to provide you with resources to fulfill your spiritual needs while in the hospital. Chaplains are available throughout your stay to help address the emotional and spiritual needs of you and your guests. They can meet with you to provide support directly, provide you with meaningful faith-based support resources, or assist you in contacting a representative of your faith tradition.
Our chapel and other sacred spaces are open 24/7. If you have an urgent need, call your nurse or the hospital operator and ask for the on-call chaplain. You may also call 832.522.0010.
Volunteers
Volunteers are a key part of our hospital. They contribute their time, services and energy to help you have a more pleasant stay. You will find them throughout the hospital. They are happy to serve you, so let them know if they can help.
Most volunteer programs are accessible on weekdays during business hours. Some may include after hours or weekends.
For more information or to find out how our volunteers can help you, visit houstonmethodist.org/volunteer or call 832.522.3060.
Food & Nutrition Services
You may place a food order one day in advanced through the Let's Eat app on MyChart. The cut-off times are:
Breakfast: 6 a.m.
Lunch: 9:30 a.m.
Dinner: 12:30 p.m.
A full-time dietitian is available to help meet special nutritional needs.
Guest trays are available for visitors and are delivered to your room. Our cafeteria is also open for in-person orders Monday through Friday, from 7 a.m. to 2 p.m. Our grab-and-go option, "Dash", is open 24/7.
If you have questions or concerns, please call the patient food services manager at 832.522.7120.
Advance Directives
Advance directives are legal documents that allow you to explain and share your wishes for medical treatment to your family, health care professionals and other key people in your life. These directives are sometimes called living wills or medical powers of attorney. A reasonable effort will be made to obtain copies of your advance directives. You may ask us to assist you in completing advance directives during your hospital stay, if needed. Advance directives do not affect your access to care, treatment or services.
Let a member of your health care team know if you would like additional information or assistance completing advance directives. You may also visit houstonmethodist.org/advance-directives to learn more.
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