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Health care safety is a public health issue. Despite progress, preventable harm remains unacceptably frequent. In order to reduce harm in all its forms, we need to know what causes it and why.

In this episode, Dr. Tejal Gandhi, chief safety and transformation officer at Press Ganey, delves deep into the latest industry insights and offers recommendations for creating safer environments for patients and providers.

Expert: Dr. Tejal Gandhi, chief safety and transformation officer at Press Ganey

Notable topics covered:

• The data vs. the perception of workforce and patient safety
• The "zero-harm" movement and the broadening definition of harm
• The principles of "just culture" and "culture of safety"
• The difference in safety in out-patient vs. in-patient settings
  
  

Links:

• Press Ganey
• To Err is Human: Building a Safer Health System
• Six Domains of Healthcare Quality
• An Equity Agenda for the Field of Health Care Quality Improvement
  
  

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Quality Time with Dr. Schaal is an accredited continuing medical education course. Visit our Online CE page to listen and earn 0.50 credits per episode. Houston Methodist is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.