Houston Methodist Quality & Patient Safety

I am honored to work with thousands of physicians, clinicians and employees in our many hospitals and clinics who deliver the highest quality care in the safest environments possible, all the while providing an unparalleled experience. Your safety is important to me, to us. We put our heart and soul into our work, and we are committed to keeping you safe.

At Houston Methodist, we put the patient at the center of everything we do. We vigorously uphold a strong culture of safety, and our hospital system has been recognized repeatedly as an industry leader in quality, infection prevention, hospital safety and patient experience. 

In addition to all seven of our acute care hospitals receiving an “A” grade from Leapfrog’s Hospital Safety Grade, the hospitals were recognized as top performers in the 2024 Bernard A. Birnbaum, MD, Quality Leadership Ranking by Vizient. Our hospitals were recognized for demonstrating excellence in delivering high-quality care, with measures that included safety, mortality, effectiveness, efficiency, patient-centeredness and equity. 

— Shlomit Schaal, MD, PhD, MHCM, Executive Vice President and Chief Physician Executive, Houston Methodist 

Quality & Patient Safety: Our Highest Priority

For Houston Methodist, quality means ensuring a safe patient care environment where we provide clinical excellence with integrity and compassion. We have made it our mission to always put the patient at the center of everything we do — and this means that keeping patients safe at all our hospitals and facilities is our highest priority.
 
We achieve this by providing:

• Highly trained doctors who practice evidence-based medicine 
• Using clinical practice guidelines and protocols whenever appropriate to provide the best possible care 
• A quality-focused, state-of-the art teaching environment 
• A first-rate patient experience that aims to exceed patient expectations 
• Ongoing research into the most effective patient care

Patients can take comfort in the fact that no matter which Houston Methodist hospital, emergency care facility, clinic or physician office they visit, they will find that same passionate commitment to providing unparalleled care in a safe environment.
 
Houston Methodist always strives to provide the highest quality of care by:

• Improving performance of hospital-wide systems and clinical processes 
• Improving clinical outcomes 
• Preventing and reducing the risk of medical errors