How Houston Methodist Apps Center Works
No Citrix receiver installed
When you see the above message it is telling you that you don’t have the citrix receiver installed, Citrix receiver is the program that opens ICA files that you download from the citrix web interface.
To download the citrix receiver please click on
http://receiver.citrix.com/ and click the download link and install the receiver on your machine. Once the install is complete please close out of your browser window and open a new browser and log back into
https://hmhapps.houstonmethodist.org
Failed to receive authentication request by HTTP post
Please make sure that the shortcut or favorite that you are accessing from is pointing to
https://hmhapps.houstonmethodist.org if your shortcut is pointing to anything that has auth.houstonmethodist.org in it than you need to update it to point to the above URL.
Java update needed
If you see this error message please go to the control panel and search for the java icon
Open up windows explorer and browse to C:\Program Files (x86)\Java\jre7\bin\
Locate the javacpl.exe and right click and then left click on run as administrator.
Locate the update tab and then click on the update now button at the bottom of the window.
